Refund Policy
At ShabdTyping.com, we strive to provide high-quality online courses to help users improve their skills. However, if a user purchases the wrong course or finds that the course does not meet their expectations, we have a clear refund and course change policy in place to ensure customer satisfaction.
Course Change Policy:
- If a user mistakenly purchases the wrong course, they can request a course change by contacting our support team within 24 hours of purchase.
- To initiate a course change, please reach out to us through the following contact details:
- Mobile Number: +91 8949563610
- Email: support@shabdtyping.com
- All courses are eligible for changes as long as the request is made within the given time frame.
Refund Policy:
- If a user watches two videos of the course and finds that they do not understand or the course does not meet their expectations, they are eligible for a full refund.
- The refund will only be processed if the user has not accessed more than two videos.
- The request for a refund must be made within 24 hours of watching the second video.
- Refunds will be processed within 5-7 working days and credited to the original payment method.
Important Notes:
- No refund will be granted if more than two videos have been accessed.
- All refund and course change requests must be submitted within the specified time to be considered valid.
For any assistance or to initiate a course change or refund request, please contact us at the details provided above.